Privacy Policy

Wizard-Tech Computer Academy Private Limited ("WTCA", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our students, prospective students, parents, partners, and website visitors.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, use our educational services, submit enquiries, or communicate with us through SMS, Rich Communication Services (RCS), email, telephone, or other channels.

1. Information We Collect

Depending on how you interact with WTCA, we may collect:

• Personal Information: Name, mobile number, email address, residential address, and date of birth.
• Educational Information: Course preferences, admission details, student registration numbers, academic records, examination results, and certificate verification data.
• Communication Information: Enquiries, support requests, communication preferences, and consent records.
• Technical Information: IP address, browser, device information, cookies, and website usage data, where applicable.
• Transaction Information: Fee payment status, transaction references, and related administrative records. Payment details may be processed by authorized payment providers.

2. How We Use Your Information

We may use your information to:

• Process admission applications and course enquiries.
• Provide course, fee, examination, result, and certificate information.
• Send academic and administrative notifications.
• Deliver RCS messages, SMS alerts, and service communications.
• Respond to questions, complaints, and support requests.
• Verify student registrations and educational records.
• Improve our website, services, security, and user experience.
• Prevent fraud and comply with applicable legal obligations.
• Send promotional communications where legally permitted and appropriately authorized.

3. RCS Messaging and SMS Privacy

WTCA may use Rich Communication Services (RCS), SMS, or authorized messaging service providers to communicate with students, applicants, parents, and other individuals who have provided their contact information.

Messages may include:

• Admission enquiry acknowledgements and application updates.
• Course information, schedules, and fee reminders.
• Examination, result, registration, and certificate notifications.
• Important institutional announcements.
• Promotional information about courses and educational services, where authorized.

Consent to Receive Messages

Where required, WTCA will obtain your consent before sending promotional RCS or SMS communications. Consent notices will explain the type of messages you may receive.

Consent to receive promotional messages is not a condition of purchasing a course or receiving educational services. Service-related communications may be sent where permitted by applicable law.

Message Frequency and Charges

Message frequency may vary depending on your interactions with WTCA and the services you use. Standard messaging or data charges may apply according to your mobile plan.

Opting Out

You may opt out of promotional messages at any time by using the unsubscribe option provided in the message or by emailing info@wtca.edu.in.

Where supported, you may reply STOP to stop eligible messages. For assistance, contact WTCA using the contact details provided below.

Opting out of promotional communications will not necessarily stop essential service-related or legally required notifications.

RCS Delivery and Third-Party Providers

RCS messages may be delivered through Google Messages, participating mobile operators, or authorized messaging providers, depending on device and network compatibility. Delivery, read receipts, and rich media features depend on the relevant device, application, and network.

Third-party messaging providers operate under their own privacy policies. We encourage you to review those policies.

4. Sharing of Personal Information

WTCA does not sell personal information or mobile numbers to third parties for their independent marketing purposes.

We may share relevant information with:

• Authorized RCS, SMS, email, and communication service providers.
• Website hosting, technology, analytics, and IT service providers.
• Payment service providers where applicable.
• Authorized WTCA personnel and education partners for legitimate educational and administrative activities.
• Government authorities or law enforcement agencies where legally required.

Mobile numbers and messaging consent records collected for RCS or SMS communications will not be shared with third parties for their independent promotional campaigns.

5. Data Security

WTCA takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. These measures may include access controls, secure connections, and restricted access to personal records.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain educational and administrative records, comply with applicable law, resolve disputes, and enforce agreements.

Consent and opt-out records may be retained as necessary to demonstrate compliance and prevent unwanted messages. Information no longer required will be deleted, anonymized, or securely disposed of where appropriate, subject to legal retention requirements.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential functionality, improve performance, understand website usage, and maintain security.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where required, consent will be obtained before using non-essential cookies.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion where legally permissible.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Submit a privacy complaint or grievance.

To exercise these rights, contact us using the details below. We may need to verify your identity before processing your request. Some information may need to be retained to meet legal obligations.

9. Children's Privacy

WTCA provides educational services to learners of different age groups. Where a child's personal information is involved, we will handle it in accordance with applicable Indian law, including requirements concerning parental or guardian consent where applicable.

Parents or legal guardians may contact us regarding a child's personal information or communication preferences.

10. Third-Party Links and Services

Our website may contain links to third-party websites, payment gateways, applications, or messaging platforms. These services operate under their own privacy policies. WTCA is not responsible for the independent privacy practices of those services.

11. Legal Compliance

WTCA aims to handle personal information in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023, applicable rules and requirements in force, and relevant telecom and commercial messaging regulations.

12. Changes to This Privacy Policy

WTCA may update this Privacy Policy to reflect changes in our services, technology, operational practices, or legal requirements. Updated versions will be published on this page with a revised "Last Updated" date. Additional notice or consent will be provided where required.

13. Contact Us